What Information We Collect

We collect only the necessary information needed to process your order and support you:

• Your name, email, and phone number

• User ID or Game ID for digital delivery

• Payment confirmation details (bKash, Nagad, etc.)

• Browser and device info (for website optimization and fraud prevention)

How We Use Your Information

We use your information to:

• Process orders and complete top-up deliveries

• Send confirmation messages and invoices

• Improve our services and website performance

• Prevent fraud and ensure secure transactions

How We Protect Your Information

• All transactions are processed over secure SSL encryption

• We do not store any sensitive payment data

• Your data is never sold or shared with third parties

No Login or Password Required

We never ask for or store your game or app login credentials. Top-ups only require your game/app User ID or account reference.

Communication

We may occasionally send you promotional messages or important service updates. You can opt out of promotional emails anytime.

Your Control

• You may request to view, update, or delete your personal data by contacting us.

• We comply with Bangladesh’s Digital Security and Data Protection principles.

Policy Updates

We may update this policy occasionally. Any changes will be posted here with the updated date.

Notice on App Permissions & Policy Changes

TopUpGallery.com is not affiliated with any game, voice app, or digital service provider. We only provide official top-up or recharge services based on publicly available user IDs or account references.

🔹 Important:
If any third-party app or game changes its policy, account structure, or restricts top-up services, we will not be responsible for service delays, failures, or loss of access. These may include:

• App/game banning unofficial top-up channels

• Changing user ID formats

• Requiring login access that we do not collect

• Restricting certain countries (including Bangladesh)

We monitor app policy changes regularly to keep our services up to date. However, all users are responsible for understanding the rules of the platform they use.

Additional Line for Existing Section

You can add this to the bottom of your Privacy Policy:

⚠️ TopUpGallery is not liable for service disruptions caused by changes to app permissions, policies, or terms by third-party platforms such as PUBG, Haza, Gemgala, or others.

Contact Us

If you have any questions regarding this policy, please contact us at:
📧 info@topupgallery.com